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Microsoft Teams User Tip #21: Using Desktop Sharing Give Control

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In this Microsoft Teams user tip we will take a look at the new Desktop Sharing Give Control functionality.

Sharing Your Desktop

You click on Share Desktop and then select a Screen if you have more than 1.

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Now the screen you just shared will have a red border indicating its shared.

Give Control – Hover, Top, Center.

To give control to another user in the meeting you may need to hover in the center top of the shared screen to get the control. (For me, sometimes the Give Control panel doesn’t show on initial sharing, as shown below)

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Hover center top to get the control

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That’s it.

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Request Control – Lower, Left

Of course, another user in the call can request control, The button is in the lower left of the video canvas.

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Neat New Feature – 2 Mouse Pointers: Local Mouse and Controller Mouse

A nice surprise is that Microsoft Teams Desktop sharing has two mouse pointers:

  • The user sharing their own screen has a mouse pointer
  • The user controlling the screen at this time has a mouse pointer

The user who is not currently controlling the screen has a black mouse pointer [2 in screenshot] and the user actively controlling the screen has a normal pointer. [1 in screenshot below]

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By a single click in the shared screen the local user and user given control can toggle who has active control of the mouse at the moment.

Screen Sharing Lag Indication

There is a small amount of lag, but Microsoft Teams shows this by allowing the remote mouse to trail your local mouse. This is my opinion nicely indicates what is happening in a natural way.

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Conclusion

I think Desktop Sharing Control has been nicely implemented and will be a welcome features to all users!

To see more Microsoft Teams User Tips:
http://windowspbx.blogspot.com/search/label/MicrosoftTeamsUserTip

.[Video] Learn Microsoft Teams in 5 Minutes:
http://windowspbx.blogspot.com/2016/11/learning-microsoft-teams-in-5-minutes.html

Skype for Business to Microsoft Teams Capabilities Roadmap

Today Microsoft has released the roadmap to help organizations plan when they can move to Microsoft Teams. A summary of all the information looks something like:

  • Q2 2018 will bring current Skype for Business Online Phone System (aka Cloud PBX) feature parity to Microsoft Teams.
  • Interop Calling between SfB <-> Teams

But peruse in detail the features you need to move to Microsoft Teams yourself below.

Article on Microsoft Tech Community: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Roadmap-for-Skype-for-Business-capabilities-coming-to-Microsoft/ba-p/119636

Download the PDF:
https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf

Messaging Roadmap


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Meetings Roadmap

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Calling Roadmap

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If you are interested in Teams, you may want to attend tomorrows AMA:
https://techcommunity.microsoft.com/t5/Microsoft-Teams-AMA/Announcing-a-Microsoft-Teams-AMA/m-p/117032?utm_source=t.co&utm_medium=referral#M1007

Office 365 Phone System (aka Cloud PBX) Call Queues Get Basic Call Statistics via PowerShell

Just noticed that the Microsoft is adding more Contact Center (lite!) functionality to Office 365 “Phone System” (formerly known as “Cloud PBX”) Call Queues. Call Queues just got a new feature that allows administrators to use PowerShell to see how many callers are in each Call Queue.

This is in addition to the Agent “Opt Out” commandlet, reported by us on 9/12/2017, and announced at Microsoft Ignite 2017. (but still not available yet.)

If you use the Get-CsHuntGroup Powershell commandlet you will see a new property called “Statistics”.

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So, with no calls in the Call Queue the value Current queue size = 0:

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If another caller calls into this Call Queue at the same time and the cmdlet is run again we get 1:

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And 2

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In my testing the cmdlet reports the queue size immediately. (no 1 minute delay like Skype for Business Server RGS).

There also seems to be reference to a hunt Group API, namely “HuntGroupServiceCallBackuri”. For the Call Queue in our example it is: https://noam.acd.services.skypeforbusiness.com/api/rgs/incomingcall. When I plug that in a browser I get “{"Message":"The requested resource does not support http method 'GET'."}” as a response, so perhaps that is not working yet?

The Statistics PowerShell property seems to already work in our customer tenants, but is not listed in the Microsoft web documentation for Get-csHuntGroup.

Microsoft Teams User Tip #20: How to Grab a Screenshot of Shared Content without Navigation & Button Overlap?

Meeting attendees regularly want to do a screenshot of meeting shared content. Two items that can be on top of the content you want to screenshot is the menu on the left of the Microsoft Teams client and the call controls. (shown below). In this short article we will give the steps to get rid of these two items quickly.

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The call controls

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To get rid of the meeting content partially being behind the navigation menu on the right of the Teams client and get rid of the call controls, just right click twice in black area outside the red border around the meeting content.

Just right click twice in black area outside the red border around the meeting content.

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Now you can use OneNote clipping (Windows + Shift + S) or your favorite screenshot app (I used Greenshot)

To see more Microsoft Teams User Tips:
http://windowspbx.blogspot.com/search/label/MicrosoftTeamsUserTip

.[Video] Learn Microsoft Teams in 5 Minutes:
http://windowspbx.blogspot.com/2016/11/learning-microsoft-teams-in-5-minutes.html