2 Predictions About the Future of Communications by Gurdeep Singh Pall of Microsoft UC Group

Gurdeep Singh Pall, Corporate Vice President, Unified Communications Group, at Microsoft Corporation made two predictions yesterday in his keynote.

1. 50% of VoIP Call will be more than voice
2. 75% of new applications will be communications enabled.

I couldn’t agree with these items more. After workers get used to rich video calls and desktop sharing it is going to be hard to go back to voice only calls-- no doubt about it! Also I’ve noted in a previous blog article that open SIP communication platforms/pbx’s are going to need to be more than voice enabled to survive. Also, the first wave of communication enabled applications is already here and the ease of adding communication features to new apps with the Microsoft UC API is incredible.

To quote:

The next generation is here.