Matt Landis Windows PBX & UC Report

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“Ctrl + Shift + T” Shortcut No Longer Works to Transfer Calls in Skype for Business 2016

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  On the Lync 2013 & Skype for Business 2015 PC client it was possible to use the shortcut key of Ctrl + Shift +T to blind transfer a ...

Skype for Business User Tip #45: Dial a Number from Outlook Contact Using Skype for Business

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  Want to dial a phone number from a Microsoft Outlook Contact? You might expect a “dial” button somewhere near each phone number, instead ...
2 comments:

Office 365 Cloud PBX Call Queue “Answer Delay” Experience

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NOTE : Cloud PBX Call Queue functionality is still in Preview, so final release may have different functionality. One ongoing challenge w...
4 comments:

Skype for Business User Tip #44: Which of Multiple Incoming RGS/Call Queue Calls Will Be Answered First?

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Interestingly not all Skype for Business endpoints handle answering Response Group Service / Call Queue calls with the same logic. When mul...

Logitech SmartDock Skype Room System Review: User Experience Hands On Review

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Glad to have finally got our own Logitech SmartDock Skype Room System. Here is the video review:
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