snom Releases Windows UC Client That Does Presence, Instant Message and Visual Voicemail

 

snom has released a UC Client for the snom ONE IP PBX to add Unified Communication features. Below is a look and video review of some of the features.

Some features on this first iteration

• Presence (or perhaps more accurately extension state?)
• Instant Message
• Complete VoIP Client (Softphone)
• Visual Voicemail
• Contact List
• Unified Call History
• Set your user picture and note
• Debugging: SIP logging and view

Missing Features (at the moment)

• Click to transfer
• Click to call VoiceMail or transfer to Voicemail
• No tone/sound on incoming IM
• No incoming call to the softphone/client

Bugs noticed

• If you change users you need to close and reopen program
• DTMF pad didn’t seem to work for me?
• clicking on a missed call crashes the client

Review Notes

• snom has noted this product is BETA: So bugs are to be reported, not complained about. ;-)
• Very snappy UI that responds nicely
• Right clicking on a Contact gives an extra, unnecessary “jump/flicker” but it works.
• This client does not automate/control the desk phone, but is a complete SIP softphone
• But in some ways feels unified: missed/dialed calls from any endpoint show up in client
• Missed versus Dialed  calls not very clearly marked
• Very definitely a BETA (perhaps Alpha?) release

See the Video First Impression Review Here:

 

Get it here:
http://wiki.snomone.com/index.php?title=Installing_the_Attendant_Console
http://wiki.snomone.com/index.php?title=The_snom_Attendant_Console