snom has released a UC Client for the snom ONE IP PBX to add Unified Communication features. Below is a look and video review of some of the features.
Some features on this first iteration
- Presence (or perhaps more accurately extension state?)
- Instant Message
- Complete VoIP Client (Softphone)
- Visual Voicemail
- Contact List
- Unified Call History
- Set your user picture and note
- Debugging: SIP logging and view
Missing Features (at the moment)
- Click to transfer
- Click to call VoiceMail or transfer to Voicemail
- No tone/sound on incoming IM
- No incoming call to the softphone/client
Bugs noticed
- If you change users you need to close and reopen program
- DTMF pad didn’t seem to work for me?
- clicking on a missed call crashes the client
Review Notes
- snom has noted this product is BETA: So bugs are to be reported, not complained about. ;-)
- Very snappy UI that responds nicely
- Right clicking on a Contact gives an extra, unnecessary “jump/flicker” but it works.
- This client does not automate/control the desk phone, but is a complete SIP softphone
- But in some ways feels unified: missed/dialed calls from any endpoint show up in client
- Missed versus Dialed calls not very clearly marked
- Very definitely a BETA (perhaps Alpha?) release
See the Video First Impression Review Here:
Get it here:
http://wiki.snomone.com/index.php?title=Installing_the_Attendant_Console
http://wiki.snomone.com/index.php?title=The_snom_Attendant_Console
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