Camrivox Flexor CTI is an interesting product that adds presence and CRM integration to your existing deskphones and pbx. It adds basic presence, instant message, CRM integration and PC call control. (think: MS Lync client for you deskphone?)
They have just done an upgrade that adds the below features:
Amongst the changes in this GA release are:
- Outlook 2010 support.
- Terminal Services support.
- French language support.
- Drag and drop transfer support
- Supervised Transfer support.
- Configurable Journal Subject.
- Improved integration with a number of Tapi devices
- Improved integration with Polycom handsets
- Support for SalesForce Call Center Adapter v3.0 Many other new features
You can get the update at:
http://download.camrivox.com/flexor/core/FlexorManager_2_1_21_en.exe
http://camrivox.com/products/
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