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Microsoft Teams in 5 Minutes: Manage Devices (Manage & Control Desk & Conference Phones)


What can you control?

  • Save a note about the device (nice!)
  • Save an “organization asset tag” as well.
  • Retrieve the diagnostics log file from a device.
  • Restart a phone


Management

Allows you to assign configuration profiles.


Tips

  • to select devices, left click on the left of the first column
  • you can multi-select devices by repeating the above
  • ability to jump to the current user signed into the phone


Notes

  • To manage a device, just sign in, that's it!
  • Actions may take a while. for example, restart could be delayed by a minute or so.
  • If you edit a device name, you may not be able to search for the new text right away
  • If a device doesn't show up, try signing out and back in.


https://docs.microsoft.com/en-US/microsoftteams/device-management

How to Get Local Logs from Yealink Teams Edition Phone

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  1. Get the IP address of the phone either from an IP scanner or using the Teams UI on the phone: Settings | Devices Settings | About. (Note: if clicking on “Device Settings” doesn’t work, try restarting the phone, sometimes it works then.)
  2. Log into the phone web portal with the IP address
  3. Enable Local Log if not already and recreate the problem.
  4. Settings | Configuration | Under local log, click “Export Local Log”