#LyncCoolTool: AutoAssist for Microsoft Lync Simplifies Requesting a Deskshare

AutoAssist for Microsoft Lync is a small, simple client side app by Tom Morgan that meets a big need for those using Lync to support users. In fact this feature is currently the #3 request for Lync at http://lync.ideascale.com/

Tom Demos How It Works:

From my quick test it seems to work quite slick: The tech/support person sends the $share$ key word in an IM (can be part of a larger IM) and the person that has AutoAssist installed will see the below popup on his desktop:

If sharing request accepted the desktop is shared and presence set to Do Not Disturb. If the tech/support person requests control it will be automatically accepted.

Note that the tech/support person does not need AutoAssist on his PC.

It free, so go over and get it:
http://autoassist.thoughtstuff.co.uk/how

PS- If you still think Microsoft should add this into the Lync client, Vote here:
http://lync.ideascale.com/a/dtd/Request-to-take-control-for-helpdesk/63346-16285

Lync Select Dial App: Lync Dialing Enabled from Any Application

UPDATE: Lync Select Dial now works with Windows 8. The app uses F8 which does not conflict with Windows 8 hotkeys.

The premise of the Lync Select Dial app is simple: You should be able to dial from any application. Lync Select Dial is a very simple tray app will dial anything you can select. Just select and press F8 and that’s it!

Video Demo of Lync Select Dial

Users Feedback on Lync Select Dial

• “...its so simple. I love it. I’ve been using it all day ––@legendarytechy 
• “Works perfect! Thanks for the udpate. ––@paulisLync
• “Clever...nice work  --@tomarbuthnot, Lync MVP
• “…check it out, cool!  --@ivcrieki
• “Lync Select Dial is awesome..and works perfectly… –@xhunter9x
• “An excellent addition to any Lync heavy user - a feature that should make it in a [Lync] future version. –Alessio Giombini
• “Lync Select Dial is awesome. I use it many times every day. -- @djtentman, Lync Admin

Compatibility

• Works with Windows 7 and Windows 8
• Works with Lync 2010 or Lync 2013 (but NOT Lync Windows Store App)

Go Get Lync Select Dial: It’s Free.

http://gallery.technet.microsoft.com/Lync-Copy-Dial-Just-Select-3c426244
http://bit.ly/selectdial

How Can You Help Lync Select Dial?

First, we are looking for no donations! :-) Here are 2 ways you can help though:

• Click Here and Give the tool a rating
• Give feedback via comments here, twitter or TechNet Q&A