#Lync User QuickTip #1: Did You Know You Can Copy and Paste DTMF?
Just discovered a very cool feature of Lync when you are making a phone call: The ability to copy and paste DTMF digits! Thats right, you are calling for support and they want you to dial that 12 digit support code they emailed you?! Well, with Lync client you can just copy it out of the email and paste in into the Lync client dial pad (shown above) and it will create the need DTMF codes!
I know this is just a small thing, but the many "small things" are what make life go smooth. I would say a major competitive advantage Lync has are the many, small pleasant surprises its brings.