TopBanner

Lync Call Pickup Feature Provided by 3rd Party ISV’s

 

Colima Cerebro

Call Pickup solution for Lync from Colima is server based.


http://colima.de/en/products/cerebro.html
http://blog.colima.de/en/2012/06/call-pickup-with-colima-cerebro-preview/

 

Bressner FonComfort

Just noticed this little tray app that brings Call Pickup (and some other features) to Microsoft Lync. It seems to work just as billed.

Some Notes:

  • It will pickup Response Group and calls directly to a Lync user (if a lync user is ringing, it seems it can Call Pick it)
  • Person doing the call pickup cannot have DND set
  • The FonComfort trayapp must be running on both parties PC
  • You must initiate the call pickup from Lync 2010, but you can answer the resulting call to yourself from Lync 2010 or an IP phone
  • By default Lync does not have a “Ringing” presence state indicated, but FonComfort includes instructions to add this so you can pickup calls even without physically hearing the ring
  • Restart Lync 2010 and FonComfort before trying to use

 


http://www.bressner.de/detail/telecom_it/unifiedcommunication/lync-software/lync-fon-comfort/BT+FonComfort+Basic_17689.html

Axon Lync Call Pickup

axonlogo

I have not tested it, but alert Lync consultant, Thamara Wijesinghe, notified me that UbiBase has created Axon Lync Call Pickup. Checkout their video below:

Some quick things Ubibase notes about Axon Call Pickup for Lync

  • Written using UCMA
  • At the moment, Individual call pickup (call pickup groups on their agenda)
  • Works on Lync client or Lync Phone Edition with user definable code
  • Will have some more features
    • Busy Tone
    • Music on Busy
    • Music on Hold
  • Will work with SBA, SBS and Enterprise topologies

See pages 5-9 of this pdf brochure for Axon Call Pickup for Lync:
Download

http://ubibase.com/
http://ubibase.com/solution.htm

More Lync Call Pickup Solutions:

No comments:

Post a Comment