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2 Predictions About the Future of Communications by Gurdeep Singh Pall of Microsoft UC Group

Gurdeep Singh Pall, Corporate Vice President, Unified Communications Group, at Microsoft Corporation made two predictions yesterday in his keynote.

1. 50% of VoIP Call will be more than voice
2. 75% of new applications will be communications enabled.

I couldn’t agree with these items more. After workers get used to rich video calls and desktop sharing it is going to be hard to go back to voice only calls-- no doubt about it! Also I’ve noted in a previous blog article that open SIP communication platforms/pbx’s are going to need to be more than voice enabled to survive. Also, the first wave of communication enabled applications is already here and the ease of adding communication features to new apps with the Microsoft UC API is incredible.

To quote:

The next generation is here.

1 comment:

  1. Hi,

    I appreciate your constant update on the telecom trends.

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    We would like to see you signup and review PBX Plus. I would be happy to add a FREE US or UK number with unlimited minutes to your account.

    Your number would greet your callers with “Thanks for calling… Please say the name of the person or department you are trying to reach.” Caller can just say your name “…“and call will be forwarded to your mobile, landline or Skype account. It works with my Skype, offers free speech recognition, voicemail and voicemail transcription, eFAX (Fax In), Fax Out, Outbound FAX, Fax on Demand,unlimited extensions and sub-extensions etc.

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    Thanks.

    John Smith
    PBX+

    ReplyDelete