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Hosted Microsoft Office Communication Server: Not All Hosting Is Created Equal!

If you think there are a lot of feature options with OCS wait till you see the different hosted flavors! They can be downright bewildering! And if you don't get the feature you really had your mind set on it can be time consuming to switch. Let my research help you.

In spite of the lot of options OCS Hosted can be a great value for the Small Business. You can have the benefits of OCS --implemented in a day! At a very affordable cost. Approximate $10/user month without voice and approx. $60 with Enterprise Voice and 2000 calling minutes.

Also note that we provide consulting to help for you to get into the right OCS (aka Microsoft Communications Server) hosted option. We also represent all the options below--so we can get you going! sales@landiscomputer.com.

Feature

Intermedia

BPOS

GoPronetworks

UCtrial

Support Windows Mobile

X(?)

X

X

One to many desktop sharing

X

X

1:1 Desktop Sharing

X

X

X

1:1 Audio

X

X

X

X

1:1 Video

X

X

X

X

Polycom CX300/200

X

Snom OCS Support

X

X

Outside Local Firewall Media Support (video/voice/desktop)

X

X

X

History to Outlook Support

X

X

X

X

Federation

$320

X

Copy clickable URL with IM

X

Copy Pictures/Media

X

Na

MS Live Meeting

X

X

R2

X

7 comments:

  1. Hi everyone, this is Matt from Prometheus Networks (also known as GoProNetworks.) I just wanted to let everyone know why hosting providers don't have 'Federation' support. This is unfortunately due to how OCS servers connect. They do a DNS SRV lookup for the Federation record and if the record returned doesn't match the SIP domain of the user, the OCS server rejects it. The only way around this would be to replace the SSL certificate on every OCS Edge server with a new cert containing a SAN for the new customers domain every time a customer signed up. So, you see the problem. While Intermedia's price of $320 might seem excessive that's why it's excessive. We too can provide Tanjay support (Tanjay's have the exact same issue as Federation) and Federation support between OCS environments if a customer is large enough or wishes to pay for it by providing that customer with their own OCS Edge server. Granted, definietly not the best solution but unfortunately it's the only solution we've come up with so far. We do however have Federation support between customers hosted on our environment.

    Just wanted to explain that for everyone as I'm sure when people look at this chart they will wonder why no one supports Federation. Nice post Matt, keep up the good work!

    ReplyDelete
  2. Matt (the other matt ;-)
    Thanks for that insight. I guess that is one remaining the few things that would make in house server more appropriate.

    I really think that federation that ocs provides may be the solution that finally interconnects companies in a fundamentally different/new way than they historically done with traditonal telephone calls. I know cisco has their new IME--but ocs is already federating tons of companies and microsoft has the clout to make things happen.

    I think this hurtle with ocs federation in a hosted environment will need to be overcome. Especially for SMB ocs users. We'll see what happens.

    once again i always appreciate comments
    Matt

    ReplyDelete
  3. Ok correction. It would appear I have figured out a way to make Federation work between OCS environments for hosted customers. Granted it takes a quick manual change on the other environments side but that's no biggie. So, scratch my previous comment, we can now support hosted customer Federation.

    ReplyDelete
  4. I guess we are doing inter-company collaboration via blog? ;-) Wow, great progress. (i won't tell intermedia how to do it)

    ReplyDelete
  5. Hi Matt! Thanks for sharing this info. Our Brantford network support also offers great services in our office. One of my colleagues mentioned this MS Office and he said it's quite good. I think every company needs server support. I already bookmarked this post, if you don't mind. Thanks!

    ReplyDelete
  6. You can't just toss your inkjet or laser out the window or replace your printer right away. You just have to figure out what is really the reason for malfunctioning.
    Microsoft office support
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    ReplyDelete
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    ReplyDelete