banner-ad

Lync Phone Edition Gets Much Anticipated Music on Hold Feature in Just Released December 2012 Update

 

cx600

Appears like Lync Phone Edition version 7577.4363 for “Tanjay” and 7577.4366 for “Aries” is here.

Known features:

  • Music on Hold on Lync Phone Edition (preset & not changeable) Details of Feature, Click Here
    • the audio file is embedded in the LPE update and *NOT* changeable
    • Only the first call put on hold will get music…due to device/”Aries” CPU
    • the music on hold file played is the defaultHold.wma
  • The device will now be branded “Lync Phone Edition” instead of “Lync 2010 Phone Edition”
  • LPE will support Lync 2010 and Lync 2013

For my blog on every possible question you could ask about Lync and Music on Hold, click here.
For step to update your LPE devices, check out Jeff Schertz’s step by step blog: click here.
An interesting note: snom UC Edition (Lync) has had MOH for some time already click here.

Update Description: http://support.microsoft.com/kb/2737911

Polycom/Nortel: http://www.microsoft.com/en-us/download/details.aspx?id=21644
HP: http://www.microsoft.com/en-us/download/details.aspx?id=28158

5 comments:

  1. The CU 2737911 Lync Phone Edition for Polycom (CX500, CX600, CX3000) - Dec 2012, has been pulled.

    ReplyDelete
    Replies
    1. M, thanks for that headsup! You are correct. According to a Polycom source there is an issue that is being corrected and the FW will be released again.

      Delete
  2. Hi Matt,

    Looks like Microsoft has re-released the software for the Polycom CX500, CX600 and CX3000 today.

    http://www.microsoft.com/en-us/download/details.aspx?id=23866

    Love the blog, keep up the great work!

    Thanks,
    P

    ReplyDelete
    Replies
    1. Prashanth, thanks for the update, i passed it on to the twitter stream as well! thanks

      Delete
  3. This comment has been removed by the author.

    ReplyDelete