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Quick Look at FonComfort: Simple Tray App That Brings Call Pickup to Lync

 

Just noticed this little tray app that brings Call Pickup (and some other features) to Microsoft Lync. It seems to work just as billed.

Some Notes:

  • It will pickup Response Group and calls directly to a Lync user (if a lync user is ringing, it seems it can Call Pick it)
  • Person doing the call pickup cannot have DND set
  • The FonComfort trayapp must be running on both parties PC
  • You must initiate the call pickup from Lync 2010, but you can answer the resulting call to yourself from Lync 2010 or an IP phone
  • By default Lync does not have a “Ringing” presence state indicated, but FonComfort includes instructions to add this so you can pickup calls even without physically hearing the ring
  • Restart Lync 2010 and FonComfort before trying to use

 

quick look at FonComfort Call Pickup feature

There is a time limited demo you can try out immediately, check the URL below.

FonComfort Website:
http://www.bressner.de/detail/telecom_it/unifiedcommunication/lync-software/lync-fon-comfort/BT+FonComfort+Basic_17689.html

You may also want to look at some other vendors bringing Call Pickup to Lync:
http://windowspbx.blogspot.com/2012/04/lync-call-pickup-feature-provided-by.html

Source: Thanks for heads up Jurgen De Greyt.

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