Interested in Lync implementations that include a large number of Voice users?
Below is a list of large Enterprise Voice installs. We’d be glad to hear about your Lync install with a large number of enterprise voice users. Post in the comments or contact me on twitter @matthewlandis
Company | Total Users | EV Users | Call Center | Case Study |
Shell | 90,000 | ~125,000 | n/a | |
CommonWealth Bank AU | 32,000 | |||
AstraZeneca | 25,000 | |||
LA Fitness | 25,000 | |||
Sprint | 40,000 | 19,000 | ||
University of Illinois | ~30,000 | +15,000 |
| Click Here |
Swisscom | 15,000 | |||
Dell | 100,000 | 13,000* | Click Here | |
SAP |
| +8,000 |
| |
MWH Global | 8,000 | ICE HelpDesk | ||
South Ayrshire Council | 4,228 | 4,228 |
| |
London Borough of Enfield |
| 3,000 |
| |
Marquette University | 11,500 | 2,500 |
| |
RedWing Shoes | 2,100 | 2,100* | ||
SINTEF |
| ~2,000 |
| |
BancTec |
| 1,200 | PraireFyre |
~ approximately
Thanks to https://twitter.com/itommyclarke for all the help with this list.
4228
ReplyDeletehttp://www.exactive.co.uk/unified-communications/success-story/organisations/south-ayrshire-council
regards
John
appreciated and included John. nice case study!
Delete~1200 EV users over 8 countries, using PrairieFyre as the contact center solution in US, UK and Sweden. http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000002890
ReplyDeleteMWH Global, 8000 Users, 35 Different countries, ICE Helpdesk as contact center software.
ReplyDeleteThanks
http://www.microsoft.com/casestudies/Microsoft-Lync-Server-2013/MWH-Global/Wet-Infrastructure-Firm-Uses-Collaboration-Solution-to-Achieve-Competitive-Edge/710000003050
great, Thanks!
DeleteThe University of Illinois currently has nearly 30,000 Lync users with over 15,000 of them being EV-enabled, recording over one million calls a month at nearly two million minutes.
ReplyDeleteAlso Marquette University is a marque deployment for Lync and was one of the first:
http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000001798
Jeff, thanks for memory jog! i knew about marquette u.
DeleteSAP more than 8.000 Lync Enterprise Voice Users: http://scn.sap.com/community/technology-innovation/blog/2013/01/03/chattalkshare-everyonesap-is-on-lync-8k-employees-enjoy-enterprise-voice-
ReplyDeleteVery good, thanks!
Delete