What if external users could interact with Lync user via a web URL? To initiate communication as opposed to current LWA that requires the Lync user to initiate?
I could get behind it, but it would be a nice to have an option to be able to put a response group behind it.
That would be awesome. I have so many call center customers that ask for that feature when we discuss moving them from their existing PBX to #Lync voice
Have you found out how to do it, can you post it here please ?