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What If #Lync Would Get Call Me Using URL Functionality? #WebRTC

 

What if external users could interact with Lync user via a web URL? To initiate communication as opposed to current LWA that requires the Lync user to initiate?

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3 comments:

  1. I could get behind it, but it would be a nice to have an option to be able to put a response group behind it.

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  2. That would be awesome. I have so many call center customers that ask for that feature when we discuss moving them from their existing PBX to #Lync voice

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  3. Have you found out how to do it, can you post it here please ?

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