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#Polycom Announces & Demos UC Software 5.0 #Lync Features: Big Update for Lync!

 

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Polycom has just release video demo’s of its new UC Software 5.0 which appear to bring a lot of big, new features to their Lync Qualified devices. Below are the demo’s with some of my commentary below.

Most of the demos are done on the VVX500/600 form factor (touch screen, not BLF buttons) I’d be very interested to see how some of the features work on the VVX3xx/4xx as I suspect they will be the “bread & butter” of future Polycom voice implementations.

At the moment the UC Software 5.0 does not appear to be listed on Polycom Support. Click Here.
UPDATE 9/6/13: Jeff Schertz notes with tweet: “It’s out” (UCS 5.0.0). You can get the updates here.

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New UCS 5.0.0 Lync Features and My Commentary

Boss/Admin

My notes:

  • Since there are not hard line buttons on vvx500/600 the Boss has to press and hold to pickup a call the admin took for him

Devices Update

Device Update Notes:

  • The graphical Reboot, Cancel Details is excellent
  • Ability to set reboot delay time is a nice touch

Directory Search

My Directory Search Notes:

  • I don’t see the Lync note in the contact details screen
  • Can only work number be called?

Better Together over Ethernet

Better Together over Ethernet Notes:

  • This feature is one of the most anticipated features on Lync Qualified devices
  • Interesting to see a Polycom Better Together app is required
    • from the video it is not clear if this app is just for pairing or required at all times
    • See my in-depth article on Better Together over Ethernet Pairing: Click Here
  • In the youtube description it is noted that the VVX can act as an Audio Playback Mode (emulates a USB audio device)
    • This means we could expect escalate to video to work (this was less clear before)

Call Park

My Notes

  • Interesting to note this is not one touch on VVX 500/600
    • More | Park

UCS 5.0.0 Downloads

UCS 5.0.0 Firmware: Click Here
UCS 5.0.0 Release Notes: Click Here

Step By Step Upgrade Installation Guide

http://d1it.wordpress.com/2013/09/06/polycom-btoe-1/

To see all of PolycomVideo channel: click here.
To get updates for you phone click here.

5 comments:

  1. Hi Matt, great post. Just an FYI audio streaming over BToE is coming in a subsequent update. I've asked that the YouTube description be updated.

    - Adam

    ReplyDelete
  2. Hi Matt, If I've already provisioned the VVX phone to a Cloud PBX service, could I still use the VVX polycom phone as the USB CX100 polycom phone? In other words as a USB audio device and make phone calls from the Lync Client?

    ReplyDelete
  3. Hi Matt, If I've already provisioned the VVX phone to a Cloud PBX service, could I still use the VVX polycom phone as the USB CX100 polycom phone? In other words as a USB audio device and make phone calls from the Lync Client?

    ReplyDelete
    Replies
    1. No, the VVX and LPE do not act like a usb phone. (only scenario they do is if you bump a call to video, then they do)

      Delete