My First Impression Review of the Lenovo Thinksmart View Microsoft Teams IP Phone

The Thinksmart View is an interesting new form factor IP Phone-like device that is Certified for Microsoft Teams by Lenovo. Lenovo calls it a "...collaborative smart device that works from an individual’s workspace...". I might call it a next gen IP Phone for users who tend to use a bluetooth headset.

My Video Review

Plugs and buttons

  • Power plug
  • Volume up and down
  • web cam privacy shade
  • microphone mute slide button

Lenovo ThinkSmart View Official Page Tidbits

  • Cortana Integration: Based on the Lenovo landing page images there will be Cortana integration.
  • The Lenovo landing page also shows a home screen apart from the Microsoft Teams client, but my unit starts up right into the Teams client like other Teams IP phone. 
  • Hotdesking: "It’s flexible enough for hotdesking..."
  • FUTURE: Chat/FileSharing: Also, this interesting tidbit: "Future updates are planned for the deployment of convenient features such as chat, file-sharing, and more."
  • When you’re not using the device, it will stay locked with a four-digit personal identification number (PIN), and if they’re paired via Bluetooth®, the device will lock in tandem with your PC.


  • 5MP wide angle (720p)
  • 1.75" 10W full-range speaker
  • Bluetooth® 4.2 (LE)
  • 8" HD (1200 x 800) IPS touchscreen
  • NOTE: This device does not have a battery.


  • What might be unexpected for a corporate communication device is that this devices has no Ethernet or USB ports, but it just might not be needed.
  • Landscape AND portrait mode 
  • It might look like a control unit for a Teams Room System, but without a video output it doesn't seem ideally suited for Room video, even for a fairly small room. (Individual video is a different story) 

Some of My initial Usage Notes:

  • Pros
    • 8" screen means Teams client is a nice size for touch
    • Solid build quality: It feels like "Think" quality
    • Interesting form factor
    • Speaker phone produces solid sound
    • Lenovo mention of "hot desking" sounds interesting
    • Hardware video and audio mute is execellent

  • Cons
    • The lack of USB might feel limiting for some applications
    • Webcam is 720p and I'm used to PC 1080HD cameras, so this seems a step back
    • Shows meeting content, but an 8" screen doesn't show a PC desktop monitor very well


The ThinkSmart View is an interesting form factor. Build quality is excellent. Its not for those who want a traditional IP Phone experience, but it could fill the need for a dedicated device a user can walk up to and start using on the desk. Lenovo is positioning this device as something that can fill a hot desk or common area scenario. Perhaps "hot desk" but it seems a lack of handset makes it a bit unhandy for walk up/ad hoc usage. Likely the best fit is the millennial executive desk communicator device.

Official Lenovo landing page:

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