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Showing posts with label ios. Show all posts
Showing posts with label ios. Show all posts

#Lync User QuickTip #15: Adding VoIP Calling to Lync Mobile for iOS in 10 Minutes #iphone #ipad #ios #lync

Note: The below solution definitely falls into the experimental category. But the exercise “works” and demonstrates some interesting future possibilities. So, please, don’t harass your IT with it and remember: it’s not an Enterprise solution. So much for disclaimers, onward…

lync is loading voip

Some have expressed interest in having Voice over VoIP for mobile devices using the new Lync Mobile client. With a little work around this is actually possible.

Overview

The general concept is that we will have the Lync Server call your mobile via a VoIP call instead of through the mobile voice voice network. (thanks, Microsoft for designing Lync Mobile to do call back. Brilliant.)

Prerequisites

  • Be Using Lync Server On-Premise with Enterprise Voice enabled for the mobile user in question
  • Use Lync Mobile for iPhone or iPad
    • (since Lync Android does not “Call Via Work” and currently there is no Skype Voice client for Windows Phone we are left with iOS based devices. Not trying to prefer iOS friends. ;-)
  • Have a Skype Account with a “Online Number” enabled (approximately $60/yr)

 

Steps

  • Goto www.skype.com and setup a Skype account and buy an “Online Number”
    • a Skype Online Number allows people to voice call you from any mobile or landline phone using a regular phone number.
    • You do not pay for any minutes used while people are calling you. The only cost is paying the monthly fee to skype to rent the phone number which is about $6 USD/mo or $60 USD/yr.
  • Install Skype on the same mobile device as your Lync Mobile client and make sure you can receive calls on the device by calling your Skype “Online Number” from another phone.

ipod skype profile screen

  • In Lync Mobile for iPhone/iPad, Go to Options and change the Mobile Number to your Skype “Online Number”.

mobile number set

  • Now connect to a Lync Contact using “Call Via Work” or use One-click Meeting Join. Lync should initiate call to you via Skype. First you will see the Lync Mobile message “Answer incoming Call”

lync voice 1

After a few seconds (about 10 seconds in my case) you will see the Skype incoming call notification and you can click “Answer”.

lync voip 2

  • Celebrate, that is it! You should now be able to join Lync conference and make “Call Via Work” calls entirely using VoIP.

 

Notes

  • Any issues that afflict voice calls over 3G/wifi will apply. Winking smile
  • Do NOT complain to IT Helpdesk if voice is choppy Winking smile
  • If your iOS device doesn’t support App Switching, don’t even try this.
  • My experience is that Skype on iPad seems to wakeup the device on an incoming call and {usually} works even if Skype is in the background.
  • It may be prudent to “wakeup” Skype if you changed wireless networks (WIFI to 3G, for example) or if the iOS device was sleeping.
  • This same general concept could be used using any VoIP provider and iOS based softphone. We selected Skype because it is well known, simple to setup and has no charge for incoming minutes other than the “Online Number” cost.
  • This same concept could be used by setting up your own on premise infrastructure. Actually the snom ONE IP PBX would make a good starting point and the detailed steps are available here.  snom ONE IP PBX could act as the gateway to handle the VoIP leg to the mobile device. Then you would use a standard SIP softphone such as the Bria softphone on the iOS device. Two items would make this solution superior to the Skype solution:
    • Since you can totally turn off voicemail in the snom ONE IP PBX you don’t have to worry that voicemail will kick in if Lync Mobile user doesn’t answer the Call Back.
    • Lync Server and snom ONE IP PBX gateway can be connected using SIP tie trunk, avoiding the need to “waste” a PSTN trunk when doing a voice call.

Acknowledgements: Concept arrived at separately by @itommyclarke and myself. But he beat me to testing it. Winking smile So, hat tip. See his great Lync blog content please: click here

First Impression Review of Microsoft Lync for iPhone and iPad: The Best Comes Last? #lync #iphone #ipad #ios

It looks like Microsoft has not held back with its official Lync App for Lync Mobile for iPhone and iPad: This app apears to be the best yet with some features even the Windows Phone version does not have.

Some of the features I’ve noticed are unique to Lync for iOS:

  • Visual Voicemail and ability to 1 click call back callers
  • Most Developed Keypad: with dial tone feedback, visual notices
  • Tab showing Meetings and Online Meetings that can be Joined
  • Ability to select All and multi-select chats to be Deleted in the Chats windows
  • iOS Native Contacts are integrated into the Lync experience
  • Ability to Send Location in a IM/Chat

 

Some other small things I’ve noticed

  • iPad version does not have keypad for dialing. iPhone version has nice keypad dialing experience
  • The IM notification sound on iOS sounds just like the desktop Lync making the experience seem more similar

 

My Info Tab

This screen allows you to change your note, status, options and Simultaneous Ring settings.

a-myinfo

Easily set your status/presence.

a-myinfo-setstatus

Contacts

Lync and iPhone/iPad native Contacts are integrated into the experience. You can search for contacts directly from this same screen as well.

a-tab-contacts

Chats

This is the window to see ongoing chats and move between them.

a-chats-1

Below is the IM chat window. Pressing the upper right options” button allow you to take actions on this IM like: Invite more people to this chat, Voice call this contact, send Location and more.

a-chatIM

IM Options

a-chatIM-options

Location: When you are in an IM chat Window you can easily send your location.

a-location

More More

 

Meetings

If you have meetings scheduled they will appear in this window. With 1 click you can see the details or join them.

a-meetings

Meeting details and join.

meeting details

Phone

The Lync for iPhone dialing keypad feels a lot like a mobile phone dial pad. (In contrast to the Lync for Windows Phone where the dialer is a text field you type in.) You can press and hold 1 to access the Exchange UM voicemail system. You can also copy number into the keypad dialer.

a-keypad

Visual Voicemail on the Lync for iOS clients gives the ability to instantly select the voicemail that is of interest to you. You can listen to a voice and delete or callback the caller. You can start listening or move part way into the voicemail using the progress slider.

a-visualvoicemail

Visual voicemail notification

a-visualvoicemail-notification

Summary

The Lync Mobile for iPhone and iPad appears to be the most full featured and refined Lync Mobile client from Microsoft yet.

Some items that are missing are calling history list (missed, dialed, completed) and conversation history is not automatically saved to Exchange list on Lync Desktop. (you can Send as an email) As with all the Lync Mobile clients, VoIP, video and meeting visuals are not included.

Microsoft has put a lot of thought into fit and finish. With features like Visual Voicemail and the more complete keypad dialing (on iPhone) and small things like very snappy feel/transitions and using the Lync desktop ring tone, the iOS client feels more like the desktop Lync experience than the earlier released Windows Phone and Android Lync Mobile clients.

Download from AppStore:
iPhone: Click Here 
iPad: Click Here

UPDATE: Microsoft Lync Mobile App for iPad and iPhone is in the AppStore #ipad #iphone #ios #lync

It looks like the iOS Lync Mobile app is now available on the App Store.

If it does not show up in your app store here are some links:
ipad:
http://itunes.apple.com/gb/app/microsoft-lync-2010-for-ipad/id484222449?mt=8
iphone
http://itunes.apple.com/gb/app/microsoft-lync-2010-for-iphone/id484293461?mt=8

Some quick screen shots below:

contact list

next

chat

next

change status

next

change status

COMING: Lync for WindowsPhone With A/V, Lync Meetings & ScreenSharing on Mobile from Damaka #android #wp7 #ios


damaka

Many have been waiting a long time for an official Microsoft Lync client to come to mobile devices such as iOS, Android and WindowsPhone7.

A company called Damaka  has stepped up to the plate with a product call Xync to fill this gap. At the moment it appears the Lync community will be depending on Damaka to provide things beyond presence, IM and contacts management for some time. (at Microsoft’s current Lync Mobile client delivery speed Winking smile

I was glad to be able to talk to Ramesh Chaturvedi, VP of Business Development at Damaka, to discuss in depth Damaka’s plan and vision for it multiplatform mobile client for Microsoft Lync, Xync.

Q. Who is Damaka?
A. We are a software vendor making UC solutions for mobile. We are based in Richardson Texas and trying to bring UC to mobile. Our team has a telephony background and we are very standards centric. We made the first mobile video on Windows Mobile 6.1 in 2006 and now we have extended that to Android and iOS. Our vision at Damaka is “mobile unified communications”.

Q. Why can Damaka deliver a solution Microsoft so far hasn’t?
A. Many have asked us this question. The answer is simple:

  1. We have started this SIP UC mobility 4/5 years ago. We did the first mobile video on Windows Mobile 6.1 so we have a head start. All we needed to do is target OCS/Lync now.
  2. We are a smaller and more nimble company. Our OCS/Lync clients now on the market represent 6 months effort so we can move fast.

Q. What devices will Xync by Damaka target?
A. Currently we are targeting iOS and some specific Android and Android tablet models. We are eager to support Windows Phone but up until now we didn’t have the camera API’s we needed. Enterprises seems to be leaving Blackberry so at this point we are at a “wait and see” on that front. Specific models:

  • Android 2.2 Sprint models only (camera API limitation)
  • Android 2.3
  • Samsung Galaxy 7.1 tablet
  • Motorola Xoom
  • iOS
  • Symbian c5
  • Symbian c7 (recommended)
  • Windows Phone “Mango” (future)

Q. Lync on Windows Phone?! Tell Me More!
A. Definitely Windows Phone will be targeted. Remember our history with Windows Mobile? We made video on WM6.1 back in 2006 and Windows is important to us.We definitely will target Windows Phone. Up until now the lack of Windows Phone camera API has been the hold up. The camera API should be available to us this month and then we will start work.

Q. When can we expect Xync Lync/OCS client for Windows Phone?
A. Once we get the necessary API’s we project 4-8 weeks development time. Less than 2 month.

Q. Will Xync be Lync Certified or Qualified with Microsoft?
A. We are working on this. Since we are a mobile client this is a new area for Microsoft with Lync, but we are working on this.

Q. While we are on the subject of Windows Phone, what about a standard SIP client for the platform?
A. The Damaka team is looking into and it is on our our roadmap.

Q. The Xync client is as simple as installing client on device and logging into OCS Lync?
A. Yes! We connect directly to the edge outside the network or to the Lync FE server directly inside the network using SIP. No extra UCMA server, no extra Lync Server role for mobile—the Xync client is the complete solution.

Q.  How can I get such great audio quality on Android device over 3G?
A. Damaka team has a creative implementation for audio codec to produce good quality even over 3/4G networks.

Q. Tell me more about Xync codecs and protocols.
A. As I said before as a company we are firmly committed to industry standards.

  • Audio = G711 and Siren
  • Video = H.263
  • Nat traversal = ICE,Stun Stun
  • SIP with TLS
  • SRTP

Q. What about RTAudio?
A. We are in “wait and see” with RTaudio. We are more interested in RTVideo and actively evaluating if RTvideo does enough video compression for the cpu cost. Does the tradeoff make sense? We are evaluating.

Q. It looks like Xync will come in several versions?
A. Yes, we plan to have 3 versions of Xync:

  • Xync – Presence, IM, Audio, Video, PSTN calling, Contacts, and Search – 19.99 USD
  • Xync Conf – Xync plus IM, Audio, Video Conferences – 24.99 USD
  • Xync Collab – Xync Conf plus Desk, App, File, PPT, Whiteboard Sharing – 29.99 USD

Not all Conf and Collab features done. Video Conf, PPT, Whiteboard are expected in the October 2011 timeframe and users who get the products will get free upgrade.

Q. What about Microsoft’s Lync mobile client slated for late 2011? How does Damaka see Xync and Microsoft’s client’s positioning in relation to each other?
A. We see Damaka Xync as complimenting Microsoft’s own mobile strategy. Currently there is a gap in Microsoft’s mobile story and we are filling that gap in the interim. For Lync Wave 14 there is no audio/video in Microsoft’s strategy—and once again we are complementing by providing that once a Microsoft mobile client is here. When will Microsoft bring desktop sharing to the the mobile? It is not clear at this time. In the interim Damaka Xync Collab product will provide that.

Q. What about bugs in current versions?
A. Software is always imperfect and can be improved. Device limitations can cause problems. On the iOS specifically we were fighting a 10minute background app kill that was causing problems but we now have a new API to fix this. Also, 3/4G is not perfect and can cause some issues if there is a disconnect. We will add fixes and (in some cases) features and users will get these at no extra cost.

Q. Where do we go for more information?
A. Obviously our website, but we also have a new video site:

NOTE: I’ve kept my opinions out of this post—but you can post your opinions in the comments. Winking smile 
If you have any comments, questions or opinions about Xync, please comment!

Lync Desktop Sharing Coming to Mobile by Damaka Xync! #android #ios #ipad

 

Just saw this incredible video of Damaka Xync collaboration edition doing a desktop sharing session.

Wow, now car drivers everywhere can be even more dangerous! Winking smile Imagine us eventually attending (or more crazy yet, Doing, a Lync Meeting on the go? Winking smile

Enjoy the video, its impressive:
http://vimeo.com/28913598

Xync (Lync Client) App for iOS Available! #lync #ios #iphone



A Gartner report just a few weeks ago noted that Microsoft Lync is ahead of the pack with the one weak spot being mobile. Xync maker, Damaka, seems to be interested in doing away with that problem.

Here is my and others review of the Android Xync Client:
http://windowspbx.blogspot.com/2011/08/my-first-impression-video-review-of.html

Get iOS Xync Here:
http://itunes.apple.com/app/xync/id453239176?mt=8

AltiGen MaxMobile Server 2010 to Bring Lync to iOS, Android, Blackberry and Windows Phone 7 #wp7 #ios #lync #android


Neal Hubman from AltiGen gave me a heads up that his company is releasing a product to bring Microsoft Lync to mobile devices. From perusing the brochure he included it looks like this is a server based, scalable solution (150,000 users) that connects most major mobile devices to Lync. It also looks like it will provide voice/media to mobile devices over GSM/CDMA or WIFI via g.711 or g.729. Currently my understanding is that Microsoft's official mobile Lync client (photos) to be released later this year will not include the voice stream but other vendors, such as Damaka, (photos) are working on mobile Lync client to do voice and video wirelessly as well.

I'm not sure all what the AltiGen product will bring to Lync & WindowsPhone7/Android and the others but this product may possibly become less interesting later this year when the official WP7, Android and iOS Lync clients are released by Microsoft.

Note: I've requested but not recieved ballpark pricing on this product.

Click Below:


Telephoto Lens Mount for Your iPhone: Pretty Neat! #iphone



Buy the The iPhone 4 SLR Mount at the Photojojo Store!

Okay, I'm not an iPhone fan, but that is just pretty nifty! Use your left over SLR lenses!
This is one benefit of having only one phone form factor! (as opposed to wp7 and Android paradigm)

New Video on Coming Lync Client for iPhone, iPad and Android by Damaka #lync #iphone #android

Damaka Lync Client Main Screen
Incoming video or voice call
In Progress Video Call

One unusual aspect of the coming Lync client by Damaka is that it does realtime media on mobile device.

Here is the video:


Mobile Video & MS Lync from Damaka Inc on Vimeo.

Source:
http://vimeo.com/21940326

Lync Mobile Client Arrives for iPhone, iPad and Android--With Video and Voice! #lync #iphone #android

If you are looking for the Official Microsoft Lync Mobile Client for iPhone and iPad it has been released Early 12/20/2012 (EST) For download links and my first Impression review:
http://windowspbx.blogspot.com/2011/12/first-impression-review-of-microsoft.html

Clarification: This article is not about the official Microsoft Lync Mobile client. Xync is a 3rd party client that is currently not a microsoft certified client. For more details on the the official Microsoft Lync Mobile client expected end of year 2011 see this URL:
http://windowspbx.blogspot.com/2011/09/its-official-microsoft-releasing-lync.html

Well it looks like Damaka will produce the client for Lync that Microsoft has not! And as a bonus it looks like audio and video will make it to the mobile as well. Damaka also notes that no extra server is required--this client registers directly to the Lync Server. (Like snom OCS edition apparently)

The UI on this new client is...strange. ;-) But a client, and one with audio and video no less, is long overdue.

See video demo and more here:
https://xync.damaka.com/xync/

PS- note that the vendor plans a WindowsPhone 7 "Mango" version of this software as well!

UPDATE: Android version has been released!
https://market.android.com/details?id=com.damaka.ucc.Xync.ui

UPDATE: See my interview with maker of Xync on 9/19/2011 Here:http://windowspbx.blogspot.com/2011/09/interview-with-damaka-lync-for.html