Take a look at Kerry Garrison's video of some of the new features in v9:
http://www.voipstore.com/3cx-releases-phone-system-version-9-beta-1/
Looks like some big upgrades including:
-video in 3CX phone
-Now you can attatch mobile number to an extension
-See extension status of remote locations using Call Assistant
-More advanced music on hold (which has been a big request for quite awhile)
-A kind of SLA functionality using call park implemented
-More...
Some notes:
-No price increase reported yet
-Call center features did not make it into this version 9 according to Kerry.
-This will be a backup, uninstall and reinstall senario.
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